Governance & Sustainability
Governance & Sustainability
While pursuing significant international growth in its reference markets, CUSTOM pays the utmost attention to sustainability, stakeholder needs, environmental aspects, health, workplace safety, the protection of information assets and the recognition of everyone's rights.
Our Integrated Management System guides every activity to ensure quality performance and services, create value along the supply chain and certify the commitments made towards people, the planet and technological innovation.
Certifications
CUSTOM's General Management has implemented its Integrated Management System to lead the company and guarantee the quality of the services provided. Download all of our certifications.
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Environmental Claims
CUSTOM's environmental sustainability project includes constant improvement of the performance of the technological solutions in the catalogue. Thanks to ISO 14021, CUSTOM can self-declare these sustainability statements.
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People & Welfare
Our Integrated Management System focuses on people by ensuring quality services, protecting health and safety and offering welfare initiatives that enhance everyday life inside and outside the company.
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Research & Development
CUSTOM continuously optimises the environmental footprint of its technological solutions. Research and Development improve performance and, thanks to ISO 14021, allow us to share verified sustainability claims.
discover more — Research & DevelopmentIntegrated policy
CUSTOM's General Management has implemented an Integrated Management System to guide the company, ensure the quality of services offered and guarantee transparency towards stakeholders. Download the complete policy.
discover more — Integrated policyCode of ethics
Our Code of Ethics defines the principles that inspire CUSTOM in every market: integrity, responsibility, innovation and respect for people. Download the document to learn more.
discover more — Code of ethicsAnti-corruption policy
CUSTOM promotes a culture of legality and adopts preventative measures against any corrupt practice. Discover the policies that regulate our conduct in every country.
discover more — Anti-corruption policySales conditions
All contractual conditions governing the sale of CUSTOM products and solutions are available for consultation to ensure transparency and clarity for partners and clients.
discover more — Sales conditionsLegal notes
Legal information relating to the use of this website, intellectual property rights and liability limits for the published contents.
discover more — Legal notesCompliance & Whistleblowing
Tools and procedures that allow employees and stakeholders to report any irregularities in a protected and confidential manner, in line with current legislation.
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