Custom Group
Governance and Sustainability
In pursuing significant international growth within its relevant markets, CUSTOM places strong emphasis on sustainability, stakeholder needs, environmental aspects, occupational health and safety, the security and integrity of information assets, and the recognition of workers’ rights.
For this reason, our Group is continuously committed to assessing risks related to its activities, protecting the environment, using the best available technologies, and ensuring a healthy and safe working environment.
As evidence of this commitment, CUSTOM has obtained authoritative internationally recognized certifications, demonstrating the high quality of the standards adopted.
Certifications
CUSTOM’s General Management has implemented its Integrated Management System to guide the company and ensure the quality of its performance and services. Download our certifications.
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Environmental Claims
CUSTOM’s environmental sustainability project includes the continuous improvement of the performance of its product portfolio’s technological solutions. In accordance with ISO 14021, CUSTOM is able to self-declare these sustainability claims.
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People & Welfare
People are always at the center of CUSTOM’s focus. The Group continuously enhances the skills and capabilities within its organization, thereby addressing new challenges linked to the broader economic landscape.
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Research & Development
For CUSTOM, innovation stems from research. The Group continuously carries out research and development activities aimed at expanding its product range, as well as continuously improving technologies and their applications.
discover more — Research & DevelopmentIntegrated policy
The CUSTOM Group promotes sustainable growth, respecting environmental, social, and economic principles. Our Integrated Management System Policy is committed to sustainable and ethical practices, oriented toward a responsible future. Discover our sustainability commitments.
discover more — Integrated policyCode of ethics
Complying with anti-corruption regulations and adhering to the principles of the Code of Ethics and Conduct is essential for CUSTOM in order to safeguard its reputation for honesty and integrity, as well as its long-term financial stability.
discover more — Code of ethicsAnti-corruption policy
CUSTOM is an ethically responsible company and is committed to ensuring actions and behaviors based exclusively on transparency, fairness, and moral integrity. Read our policy.
discover more — Anti-corruption policySales conditions
The General Terms and Conditions of Sale are an integral part of any offer or order confirmation issued by CUSTOM. Please read all conditions carefully to understand your rights and obligations as a customer, including payment terms, delivery, warranties, and claims.
discover more — Sales conditionsLegal notes
In this section you will find all essential legal information about the CUSTOM Group, including its registered office, VAT number, and certified email address (PEC). Visit the page to contact us and make the best use of our services.
discover more — Legal notesCompliance & Whistleblowing
Custom S.p.A., in compliance with Legislative Decree 231/2001 and subsequent amendments and additions, has adopted its own Code of Ethics and an Organization, Management and Control Model pursuant to Legislative Decree 231/2001, and has appointed its own Supervisory Body.
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