From 1992 to today
Technology at the service of people
We were founded in Parma in 1992 with the aim of building technological excellence to meet the real needs of markets and customers. Today, we represent a group of 10 companies with a global presence.

What
We design and deliver hardware and software solutions, both standard and customized (ODM), to support our customers’ technological needs across various sectors: Retail, Transportation, Industry, Gaming, and Logistics.
How
We carefully listen to the needs of our customers and partners, deeply analyzing the markets we operate in, in order to design and deliver reliable and sustainable solutions built on our years of experience and know-how.
Why
We believe that technology can support our customers by simplifying business processes, delivering tangible benefits, and enabling transactions across all sectors. To this end, we build long-lasting relationships based on innovative solutions.
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Years of experience
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Fiscal markets worldwide
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Production facilities
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Countries with Custom solutions
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Professionals
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Patents


The beginning
1992
2000
The first steps of Custom Engineering Srl: its foundation, growth, and expansion into the international market.

From 1992 to today
Our core values
Commitment to innovation
Turning ideas into reality through creativity, inventiveness, and a proactive mindset.
Simplification of daily activities
Providing technologies that support your needs in everyday life.
Drive for evolution
Open-mindedness, curiosity, and a proactive approach to embracing change.
Integrity
Emphasizing the importance of acting with honesty, transparency, and fairness.
Excellence
Pursuing the highest quality in products, services, and performance.
Markets
The Custom Solutions suite offers a complete response composed of hardware, software, and services. Custom Solutions can help identify and acquire the strategic information needed to guide companies and operations more efficiently and effectively at all times.
Retail
Hospitality
GDO & DO
Logistics & Distribution
Aviation, Railways, & Parking
Industrial & Manufacturing
Lottery & Betting
E-government & Institutional
Healthcare & Pharmacies
solutions
From standard devices such as printers, terminals, self-order kiosks, lockers, scales, mobile computers, and scanners, to customized solutions (ODM) for large multinational companies. Custom development is part of our DNA.
learn more — Custom HardwareCustom is a true software factory for Retail and Hospitality. We provide dedicated suites and platforms, always focusing on Unified Commerce and User Experience.
learn more — Custom SoftwareThe Group provides a global, multi-level service network. On the custom4u.it portal, you can manage updates, licenses, and support tickets. The Service Center network ensures on-site support with the highest level of professionalism.
learn more — Custom ServiceThe value of Custom
is recognized at an international level.
In recent years, Custom has been awarded by four research institutes as a “Business Excellence,” based on growth performance, internationalization, profitability, and trends. More specifically, the Group has ranked among the top positions in different categories, as a result of in-depth analyses conducted by leading national and international institutes. The values achieved are higher than both industry averages and those of the overall benchmark sample in terms of growth and profitability.